Orisha Commerce

Have you gone through all our helpdesk articles but still can't find a solution? Don’t hesitate to reach out to us! At Orisha, we aim to a...

Writing your ticket or question to Orisha - how does it work?

To create a new customer, the user must have the correct permissions. Check each user’s settings in the CMS under App4Sales &gt; Manage Us...

How to create a new customer in App4Sales

Follow the steps below to place an order in the App4Sales app.
Select a customer Go to the Customers tab and choose the desired customer.
...

How to place an order in the App4Sales app

It is possible to customize or translate the names of some fields in the app. This can be done in the CMS if you navigate to Administratio...

How can I change the name of a button in the app?

To see whether you are using the latest version of the app, it's useful to know where to find which version you are using. Below you will ...

How do I know which version I am using? (Android & iOS)

Follow the instructional video here or follow the steps below.
1. Open the Play Store on your device and search for App4Sales Phone.2. Tap...

How can I download the App4Sales Phone app?

App4Sales can be used on iPhone, iPad and Android devices. In this article, you will find links to download the app from the Apple Store (...

How can I install App4Sales on my device

When logging into App4Sales, you will need the following information:


AdministrationThe administration name is the same as the CMS usern...

What data do I need to log into App4Sales?

If you encounter an error message while logging in to App4Sales, please check the following:
Case sensitivityBoth the username and passwor...

What should I do if I get an error message when logging in to App4Sales?

To ensure that the app always has up-to-date product and customer information, it's necessary to manually synchronize the data. We recomme...

How to refresh the data in App4Sales?

App4Sales is linked to the App4Sales CMS, which in turn is connected to the ERP system. In the case of a standalone connector, the CMS is ...

Why is the data in App4Sales not up-to-date?

Ensure you synchronize App4Sales at the beginning of each working day to access the most up-to-date data. Click on the links below for mor...

Daily routine for reps working with App4Sales

If you need to change or have forgotten the password for an App4Sales user, you can reset it in the CMS.
Access the CMS and proceed to App...

How do I change the password of an App4Sales user?

Why am I getting the message in App4Sales: App4Sales cannot be started until you allow the use of external storage?
The message appears be...

How do I grant permission for external storage in App4Sales?

If an employee is no longer in service and should no longer have access to App4Sales, you can block access by changing the user's password...

How to block access for an App4Sales user?

As an App4Sales user, logging out is not possible. Once logged in, the session remains active even after closing the app, eliminating the ...

Can I log out of App4Sales?

Logging in on multiple devices with a single user account is a convenient option available to customers with an Enterprise subscription. I...

Can I log into multiple devices with one user account?

It is possible to create a new App4Sales user yourself in the CMS. When adding a new user, the new user is allowed to log in to App4Sales ...

How can I create a new App4Sales user?

Each App4Sales user is linked to a device. You can link one user to one device, or to two devices if you have App4Sales Enterprise. When y...

How can I unlink an App4Sales user and/or link a different user to a device?

App management

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